Our services
Managed IT and ongoing support
After a project ends, someone still has to keep things running. We provide monitoring, patching, backups, and responsive support so your systems stay secure and available without a full-time hire.
Typical engagement
Engagement
Monthly retainer
Response
Defined commitment
What's included
5 capabilities
- Monitoring, patching, and backup management
- Help desk and user support
- Security hardening and access reviews
- Vendor and license management
- Quarterly technology reviews and planning
Questions
Common questions
- Do you only support systems you built?
- No. We support environments we build and ones we inherit, after we understand how they are set up.
- What does a retainer cover?
- Monitoring, patching, backups, help desk support, security hardening, vendor and license management, and a quarterly technology review.
- How fast do you respond?
- The retainer includes a defined response-time commitment, sized to your environment. We agree on it before work starts.
Need someone to keep things running?
Tell us about your environment, and we'll size a retainer with a clear response-time commitment.